At Inforica, we also provide a number of additional services to our clients in the areas of Interaction Management, Actuate Reporting, Human Capital Development and Strategic Banking. We view these areas as being complementary to our PeopleSoft core competencies. For instance, our skills in CRM coupled with Contact Center expertise mean that we can provide you with a complete turnkey CRM enabled Contact Center.
Our Services
Our motivation for expanding our service coverage is based on our desire to be the one-stop shop for your technical and consulting needs. Our ancillary services include:
Interaction Management
These multimedia contact center and enterprise based communications solutions
offer a powerful add on to the customer focused systems (e.g. CRM) within your
organization. Actuate Reporting
These web based reporting solutions are designed to extract and disseminate
key information from disparate company systems. Highly flexible, these solutions
can work with all types of CRM and ERP systems. Human Capital Development
These services are designed to maximize the value of the organizations human
resources, with an emphasis on providing the technical and functional skills
people need to maximize organizational potential. Strategic Banking
These products and consulting services are specially designed for consumer banks
to enable them to optimize their performance. Inforica offers solutions based
on cutting edge technology combined with deep business Knowledge. Our ancillary services focus on providing seamless solutions to all our clients by becoming the single point of contact for your technical, consulting and training needs.
