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BI Portal Data Sheet
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Implementing Business-Critical Functionality for Microsoft SharePoint 2010
Service Offerings for Social Computing, Web Content Management, Enterprise Portals, and Enterprise Search.


File size 408 K
Categories 2. Business Intelligence Solutions
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Business Intellegence Reporting And Analysis
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Business Intelligence Reporting and Analysis
Providing self-service critical business insights for everyone within the organization


File size 670 K
Categories 2. Business Intelligence Solutions
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Business Process Outsourcing
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The Inforica BPO is an end to end, Facility Management, Meter Data Management and Utility Billing solution. The Inforica Process, Project Management and Energy Management Analytical staff is located in Mississauga, Ontario Canada; and the Data entry, QA level 1 and 2 and Reporting staff is based in Hyderabad India. With this blend of Resource allocation, Inforica is able to offer North American and Middle Eastern clients an affordable rate per invoice backed with 100% professional deliverables and SLA’s.

File size 1703 K
Categories 7. Global Business Processing
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CIC Contact Center
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Customer Interaction Center (CIC) is an IP communications platform and pre-integrated application suite developed specifically for the demands of today’s multi-channel contact center. More importantly, CIC is an all-in-one solution that unifies communications, information and business processes throughout your organization — allowing agents to respond to customers more dynamically, IT staff to eliminate multi-point legacy system headaches, and the customer experience to be a consistent and satisfactory one for every customer you serve.

File size 1504 K
Categories 3. Business Communication
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CIC Enterprise IP Telephony
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Customer Interaction Center (CIC) provides IP telephony functionality for organizations from 1,500 to 15,000 users, including remote employees and the mobile workforce.

File size 1539 K
Categories 3. Business Communication
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Customer Feedback Management
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Interaction Feedback lets you create and manage post-call surveys that invite a customer’s view of your organization and service as a whole. By merging survey results with operational data from your contact center, information becomes a more powerful tool to measure satisfaction and pinpoint key satisfaction drivers for improvement at the same time.

File size 868 K
Categories 3. Business Communication
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Digium Switchvox
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Digium® provides the VoIP solutions that small, medium, and large businesses need to make their business communications their competitive edge. The Digium product line includes the easy-to-use, yet intelligent Switchvox® business phone systems with powerful Unified Communications capabilities. In addition, Digium is the innovative force behind Asterisk®, the world’s most widely used open source telephony engine, and provides telephony interface cards, Asterisk software and other components needed to create custom telephony solutions.

File size 3990 K
Categories 3. Business Communication
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Energy Information Management
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ENERGY INFORMATION MANAGEMENT - to Measure. Analyze. Manage and Save.

Our Software-as-a-Service solution enables you to monitor, control and optimize your energy consumption driving down utility costs and increasing your bottom line.

Inforica’s Energy Management expertise and software-as-a-service solution (SaaS) offering, helps organizations, better manage their energy consumption and cost.


File size 1743 K
Categories 7. Global Business Processing
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Enterprise IP Telephony
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Application-rich IP PBX Communications
From an intelligent all-in-one platform. In the office—and outside of it—a communications
system today must connect employees, mobile workers, remote workers, departmental workgroups and branch
locations to make an enterprise a seamless one.


File size 4252 K
Categories 3. Business Communication
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Global Sourcing
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Ifusion: Meeting the ISV Challenge.
Your business is unique. So are the challenges. Your competition is working hard to capture market share while you struggle to find cutting edge talent to remain competitive. Your customers are anxiously waiting for the next product release but your biggest challenge remains tight budgetary constraints. To further complicate matters, your investors are getting increasingly impatient with your mounting operational costs and delays in product release dates. Time is of the essence.

Offshoring was pitched as a universal remedy but its promise was not matched by actual results. Some ISVs tried the concept but with limited success. Others did not even try. The reasons varied: fear of the unknown, cultural differences, quality concerns, global time zones, intellectual property protection... the list goes on.


File size 629 K
Categories 6. Global Sourcing
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